Utility companies play a crucial role in public services. Owing to their large customer base and everyday consumption of their services, utility companies are on a constant state of flux – communicating with customers, activating new connections/service, etc. Managing revenue streams from multiple geographies while still activating new connections/services creates crisis situations where operations take the hit, eventually creating chaos across their billing systems.
Intense’s solutions for Utility companies streamline business processes across customer-facing ecosystems and helps end-users serve customers proactively without losing focus on their objectives. Our solutions help companies save huge costs on their operational overheads by way of cutting costs related to printing and storage of customer-centric documents.
uniserveTM enables utility companies to manage the critical customer communications function. The solution helps end-users to generate bills intelligently and saves costs on paper and storage. uniserveTM enables managers to leverage the bill’s real estate by way of crafting marketing messages.
unidocTM digitizes all paper-based forms, contracts and documents without manual intervention and extracts data for storage and retrieval. The solution helps main data confidentiality and alerts users in the event of document expiry/notification.
Seize information that gets generated across the enterprise. uniquestTM enables integration of information with various business parameters so as to enable intelligence decisions.
