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UniServe for Utilities
UniServe enables utility companies to derive a compelling ROI from transaction-intensive customer communication processes and enhances customer service levels and service differentiation. The solution unifies distributed processes and enables users to meet stringent SLAs and regulatory compliance.

Developed on SOA principles, UniServe is a tried, tested and trusted solution for efficiently addressing the challenges of customer communication. The solution’s GUI-driven design framework enables highly personalized communications, multi-modal delivery and enriches reception of documents like bills, statements, etc.



Intelligent and end-to-end customer communications management solution for utility companies Intelligent and end-to-end customer communications management solution for utility companies

Developed to deliver ROI from transaction-intensive processes Developed to deliver ROI from transaction-intensive processes

Reduced expenditure on paper, storage and multiple applications Reduced expenditure on paper, storage and multiple applications

Multi-lingual and multi-channel communications Multi-lingual and multi-channel communications

Fast and flexible bill processing Fast and flexible bill processing
 
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