With intelligent enterprise customer communications management, the entire process of printing, distribution and retrieving the documents has been made more effective. The implementation of this feature alone reduces the costs incurred on sorting and distributing the invoices manually.
John Tsiropoulos
IT Manager, PepsiCo, Greece
uniserveTM enables utility companies to derive a compelling ROI from transaction-intensive customer communication processes and enhances customer service levels and service differentiation. The solution unifies distributed processes and enables users to meet stringent SLAs and regulatory compliance.
Developed on SOA principles, uniserveTM is a tried, tested and trusted solution for efficiently addressing the challenges of customer communication. The solution’s GUI-driven design framework enables highly personalized communications, multi-modal delivery and enriches reception of documents like bills, statements, etc.
- Intelligent and end-to-end customer communications management solution for utility companies
- Developed to deliver ROI from transaction-intensive processes
- Reduced expenditure on paper, storage and multiple applications
- Multi-lingual and multi-channel communications across e-mail, print, fax, self-care for web hosting, EBPP, etc
- Fast and flexible bill processing