.....With intelligent enterprise customer communications management we look more professional to customers as we can create highly customized documents to serve our customers better. We see clear benefits with ReportSuite both for marketing new products and enabling business operations.....
Ghiath N. Al-Tuwaijri
Manager Systems Development - Arab National Bank.
uniserveTM is an intelleigent customer communications management framework that caters to the specific needs of modern day banks. The solution unifies business processes and helps banks derive improved ROI from their transaction-intensive cost centers. The solution enables banking and financial institutions to productively leverage the routine customer correspondence like account statements, credit card statements, etc to deliver customer satisfaction and derive revenue opportunities.
uniserveTM 's end-to-end functionality consolidates customer data from disparate applications, protects integrity and transforms them into highly-personalized, rich look and feel, and compelling documents.
- Improve operational efficiencies and reduce outlays on storage, manpower and maintenance
- End-to-end solution obviates the need for multiple applications
- Faster reporting from across business functions and also enables customized B2B reports
- Seamlessly integrates into self-care applications to enable better onlne experience
- Increased revenue through effective utilization of marketing opportunities. Push promotional content dynamically to up-sell and cross-sell services
- Respond faster to market dynamics with new service lines
- Enhanced customer loyalty by way of timely and error-free statements
- Build customer intimacy through personalized layouts and greetings