An end-to-end customer communications solution, uniserve^TM enables enterprises to transform their customer communications function into an ROI-driven business process. uniserve^TM helps craft customer intimacy programs and build dynamic relationships.

An efficient customer communications function helps enterprises build and sustain relationships so as to cross-sell and up-sell far more effectively than before. The solution’s customer-centric approach is best-fit to unify all customer-facing processes into a single stream. Built on SOA and Grid Computing paradigms, the solution’s innovative layering technology helps enterprises reduce the costs associated with printing and distribution.

With uniserve^TM at work, enterprise can enrich their communications with relationship-based messaging, personalized greetings, etc. The solution manages the entire communications lifecycle from bill formatting through to distribution without manual intervention. uniserve^TM ’s Self-care feature also allows customers to transact online and perform analytics on their consumption patterns.