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| Business Process Initiation |
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Users who manage enterprise content can initiate a business process directly from the application they commonly work with, e.g., Microsoft Word, Outlook etc. The solution enables process owners to configure content to different stakeholders across the organization. Once this is setup, the content automatically travels across the stakeholders as per the business rules and meets the process objectives.
Individual stakeholders are alerted on the content that gets freshly delivered so that actions can be made. All the actions/changes made on the content get recorded for CRM systems and future reference. The solution also helps establish workflows within the business process so as to optimize on idle resources. The solution’s intuitive interface enables managers to instantly meet specific business and process SLAs promised to external stakeholders.
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User-friendly GUI environment to rapidly define and administer business processes
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Push content across processes for faster approvals and publishing
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Proactively create opportunities via customer queries and requests
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Define business rules to leverage organization-wide knowledge
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| For more information or to be contacted by our business representative, |
click here |
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| Testimonials |
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| .....Intense Technologies Limited have implemented their commercial, off-the-shelf product, intelligent enterprise customer communications management for Bill Formatting, Conditional Messaging, Multilingual Templates, Reports and Data Analytics on the Web. This implementation was towards supporting part of billing operations of Tata Teleservices Limited. This application is in commercial use right since December, 2004..... |
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| A Srinivasan |
| Program Director, TTSL Engagement - Tata Consultancy Services. |
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