- Banking customer communications for enhanced ROI and competitive edge
- Document management for process and enterprise agility
- A comprehensive
web-based Legal Document Management Solution - Transforming Data into Information and Superior Business Decisions
- Transforming customer interactions into competitive advantages
Modern day banks are characterized by diverse service portfolios, distributed computing paradigms and constant customer interactions. In such intense business environments, service differentiation often gets relegated to guesswork and reactive mechanisms. When it comes to banks and financial institutions, customers demand personalized attention since their loyalties are based on everyday interactions and experiences.
To stay competitive in this environment, banks need to be agile and proactive in meeting their customers’ expectations. Our domain-focused solutions for banks can help streamline their customer-facing business processes.
Our productized solution on customer communications management helps banks to save on their cost centers and helps transform them into revenue drivers. Intense’s uniserveTM empowers personnel with operational freedom, optimizes resource utilization and productivity.
- High costs of printing and distribution of statements through multiple channels
- Traditional methods are rigid for personalization of communication
- Processing statements for a large and diverse customer base
- Consistency in communication and exploiting the paper real estate
unidocTM helps banks to intelligently manage all the customer-centric documents by way of process unification. The solution reduces operational costs, modernizes business processes and raises employee productivity.
- Digitization of customer documents and credential verification
- Automates labor- and paper-intensive processes
- Ensures collaboration and single version of truth of customer information
- Faster service activation and greater customer satifaction
Intense’s solution on information management enables banks with the power of dynamic reporting. uniquestTM facilitates data handling from various sources, and generates interactive reports to track information that gets generated in all business ecosystems.
- Exploiting enterprise-wide Information
- Graphical representation of operations and service usage
- Dynamic reporting from across the organization
- Translating information into result-oriented decisions